Upgrade or change your plan

Need more monthly credits, more seats or a higher risk-assessment limit? You can change plan at any time from Billing.

The plans

Every plan includes a monthly credit allowance, a number of seats for your team, and a risk-assessment limit. Basic, Starter, Pro and Enterprise step up at each level. You can see exactly what each plan includes on the pricing screen before you switch.

Upgrading takes effect right away

1. Open Billing from your account menu.
2. Choose the plan you want and confirm.
3. If your card needs an extra security check, you'll be sent to a secure payment page to finish.

When you upgrade:

• Your higher allowance and seats are available immediately.
• A fresh billing cycle starts on the day you upgrade.
• The unused value of your current plan is credited towards your first invoice on the new plan, so you're never charged twice for the same period.

Downgrading happens at your renewal

If you move to a lower plan, the change is scheduled for the end of your current billing period. You keep your current plan — and its credits — until then, so you don't lose anything you've already paid for. The new, lower plan starts automatically at your next renewal.

Changed your mind? You can cancel a scheduled downgrade from Billing any time before it takes effect, and you'll simply stay on your current plan.

Running low mid-cycle?

Monthly credits reset each billing cycle. If you need more before your renewal date, top-up packs add credits that expire 6 months after purchase — you don't have to change plan.